The people you employ are central to your business. They interact with your customers and clients, produce and deliver your products, and ultimately drive success. Their experience should be a priority, just as it is for your customers. Here’s how to improve employee satisfaction.
Be clear with communication
Most employees want to feel involved, informed and valued. Connection to the company and its goals provides motivation and ambition. Communication is a core component of all of these.
Provide regular updates for transparency. Organise open forums for two-way communication. Encourage feedback from all levels to drive trust and engagement. An open-door policy should be standard for management, while employee engagement platforms can ensure everyone feels heard in larger organisations.
Comprehensive HR, finance and payroll platforms like People First connect communication channels and processes to improve employee engagement and satisfaction. They also reduce the admin burden on your internal teams.
See the person, not just the worker
Employees aren’t robots – they’re people with lives, worries and potential. Harnessing someone’s potential as a worker so often starts with engaging with them as a person and continuing to do so.
Provide support where it’s needed and show empathy and compassion when personal issues arise. Recognise and reward your people where it’s deserved to make them feel appreciated. Create an environment for each person to excel and watch them deliver their best work.
Allow greater flexibility
Work-life balance is a concept that’s spoken about so much more now than in previous decades. And rightly so. Life shouldn’t just be about work, so give your people the freedom to make that a reality.
Flexible working arrangements, hybrid roles and remote working all have their uses in some roles and companies. Even with set hours, be flexible in allowing requests for early starts or late finishes, so long as time is made up elsewhere. Greater flexibility is key to helping employees avoid burnout, stress and feeling trapped.
Promote learning and development opportunities
Most individuals want to know where their career path leads. It acts as a source of inspiration and motivation. If you aren’t making progression opportunities clear to your people, you’re more likely to lose them to more forward-thinking and people-centric competitors.
The same goes for learning and development. People want to feel like they are growing and gaining skills, not just being dragged along for a salary. Offer training courses, opportunities to attend industry events and experience across teams to give people the chances they want.
Be competitive with compensation and benefits
You can do all the above but pay and benefits are still significant when it comes to employee satisfaction. If your staff feel undervalued, financially and in other areas, they may always be on the search for better-paying jobs.
Even if increased pay isn’t an option, benefits can make you far more attractive as an employer. Mental health days, wellness programmes, flexible hours and more are incredibly powerful for company culture and help to make people feel at home.
